Switch to Vodacom Fibre

Already have a fibre line? Keep the line and change provider. No new cable, no second installation, and we confirm it with the network before anything changes.

Open accessKeep your lineNo new cableUncappedUnshapedRouter included

What you get

Already have a fibre line? Keep the line and change provider. No new cable, no second installation, and we confirm it with the network before anything changes.

Your line stays where it is

The cable into your home does not change. No trenching, no drilling, no second installation.

Same networks, new provider

Openserve, Vumatel, MFN, Frogfoot and Octotel all carry Vodacom. Your line almost certainly already can.

Uncapped and unshaped

No throttling and no fair usage limits, on every speed.

Free Wi-Fi router included

Vodacom S90 Ultra, with an LTE sim slot for automatic failover if the fibre goes down.

We check before you commit

We confirm with the network what your line can take, and what the change involves, before you decide.

One number afterwards

Orders, billing, speed upgrades and faults all go to the same local person.

What switching actually means

Fibre in South Africa is open access. The line into your home belongs to the network operator that built it, and that operator does not sell you internet. Your provider does, over their line. Openserve, Vumatel, MFN, Frogfoot and Octotel all carry Vodacom, so on most lines changing to Vodacom is a change of provider on the line you already have, not a new installation.

This is the part most people do not know. When the internet is slow, the natural conclusion is that the area is slow or the line is old. Usually the line is neither: it is the package on it, or the provider selling it.

What changes, and what does not

	Stays the same	Changes
The line	The same cable, the same network operator	Nothing
Installation	No new trenching or drilling	Nothing to install
Your router		A Vodacom S90 Ultra is included
Your speed		Whatever you choose, up to 1Gbps where the line allows
Your bill		Comes from Vodacom
Who you call		Xeevo, one number, for anything

Before you switch

Two things are worth knowing before anything moves.

Your current provider needs notice. Most ask for a period of notice, often a calendar month, and it is set out in the agreement you signed with them. Nobody else can waive it, so it is the thing that usually sets the date.
Your line has to be active. A line that has been dormant for a while may need the network to bring it back. We check that before you commit, rather than after.

We do not ask you to cancel anything first. Tell us you already have fibre, and we confirm with the network what your line can carry and what the change involves, then you decide.

If you do not have a line yet

Nothing above applies to a home with no fibre. If your street has fibre but your property does not, a standard installation takes about two to three weeks. If a line has to be run to the property, it is longer. Either way the check is the same one: give us the address and we will tell you which of the three cases you are in.

Why switch through Xeevo?

Xeevo is an authorised Vodacom Business Partner based in the Upper Highway, KwaZulu-Natal. Your service and your billing are with Vodacom. What we add is people who answer the phone: we check the line, handle the order, chase the network when it needs chasing, and stay the same contact afterwards for upgrades and faults.